FAQs.
We’ve answered some FAQs below relating to our business and topical fraud related questions.
We’ve answered some FAQs below relating to our business and topical fraud related questions.
Is FraudTalk legitimate?
Yes. FraudTalk is a division of ‘UK Intelligence Services Limited’. Our business is registered in England & Wales with company number 12954592.
You can view details about our company on the Companies House website.
Our registered office is: 86-90 Paul Street, London EC2A 4NE.
Our company is also registered with the Information Commissioner’s Office (ICO) with Data Protection Number ZA820329.
You can verify such information on the ICO website.
For your security and peace of mind, all investigations are conducted by means of legally binding contracts.
How do you protect my personal information?
Due to the sensitive nature of the work we do, all information is handled securely via state-of-the-art technologies. Please read our privacy policy (link below) to see how we transmit, use and store any personal information that you provide to us during an enquiry and/or throughout an investigation.
FraudTalk is a division of UK Intelligence Services Limited, registered with the United Kingdom Information Commissioner’s Office (ICO) with Data Protection Number ZA820329. For confirmation of registration, please visit the ICO website.
Do you only work for UK customers?
No. We work for individuals and companies located anywhere in the world.
Can I speak to a fraud specialist on the phone?
Yes. Once we receive your enquiry we’ll call you to discuss your needs in more detail. You will then be assigned to a single point of contact throughout your investigation. You can speak with your case officer seven days a week via telephone or email. If you’d like to speak with an agent now, please call 01423 740330.
Can our business use your services?
Yes. We welcome partnership enquiries to help fraud related businesses and services.
What types of fraud do you investigate?
We investigate all types of fraud and scams, including but not limited to:
How long does an investigation take?
This depends upon the type of investigation required. For example, to track down an individual who has committed a single instance of fraud is a much quicker process than recovering money lost to cryptocurrency fraud.
More often than not fraud is committed by highly sophisticated criminal networks. Seemingly isolated instances of fraud are frequently linked therefore to much larger and more coordinated scams.
The more complex a fraud is the more complex the resource required to solve it. This directly influences the time it takes to conduct different types and styles of investigation.
Investigations to recover money that has been lost, for example, during an online trading scam may require the input of multiple organisations, such as specialist police units, the National Crime Agency (NCA), Interpol as well as foreign government departments. In such cases, this adds time to an investigation.
Can you recover money lost to cryptocurrency fraud?
Yes. We are fortunate to partner with an intelligence organisation working at the forefront of international cryptocurrency fraud. They have significant technical resources and have the ability to track and trace digital currencies and digital wallets to identify the individuals responsible.
Once the individual(s) have been located, legal proceedings can be initiated to freeze their assets and to recover the money. This includes locating funds in, for example, concealed offshore accounts, business ventures, properties and bank accounts.
Do you charge a fee upfront?
Ordinarily yes, but this is not always the case. Until we understand your circumstances we can’t advise you upon the best steps to take to resolve your position. We assess all enquiries upon their own merit.
Once we’ve evaluated your circumstances we submit a detailed cost proposal to you. This includes the strategy required to resolve your position based upon our initial investigation, that we conduct at no cost. Our initial investigation ensures that we’ve fully understood the nature and complexity of what’s involved.
In some cases we conduct investigations on a ‘no win, no fee’ agreement. We also occasionally conduct cases on a Pro-Bono basis. Our fee structure is both modest and flexible.
What are the chances of recovering my money?
We conduct an initial investigation (at no cost) to understand the nature and complexity of fraud involved. This ensures that our recovery strategy, which we send to you, is accurate and takes into account the processes required to recover your money. This initial investigation enables us to gauge the likelihood of you being able to recover your money. We will discuss all options with you in detail.
Can we act as a group to recover money?
Yes. If a group of people have been subjected to the same fraud, it makes sense to act as a group rather than opening individual cases. This is referred to as a ‘Class Action’. Any costs incurred to undertake an investigation are split equally amongst the group, therefore making a Class Action a highly efficient and cost effective choice.
We sign an agreement with a lead individual (or individuals) who have a legal responsibility to communicate case progress updates to the ‘Group’, as we provide them. Lead individuals act for and on behalf of the entire group.
The total amount recovered is distributed according to each individuals initial financial exposure to the fraud committed.
If you still need some help having browsed our FAQs, please send a message, or call us.
01423 740330
Monday to Sunday, 9 a.m. to 8 p.m.